Robin of Berkeley – Love her stuff.
I recently embarked on a grand experiment. Unfortunately, it was a miserable failure.It all started a few weeks ago, when I decided to include an e-mail address in my articles rather than read the comments thread. I thought it would be cool to commune with readers while avoiding the pesky trolls. I received over four hundred emails the first time around. But there were unusual circumstances behind the deluge….(article continues here)